Exchange

Yes you can. In case the size you ordered isn’t a right fit for you, you can exchange the size / item. However, please do remember that these are custom printed products and the exchange would mean, printing the new size and delivering it. It will take as much time as ordering a new one! Hence, please check the size chart before ordering to ensure you are ordering the correct size in one go

If you still need to exchange the size, please send us an email at iconicbaehq@gmail.com within 3 days of receipt of the item. 

Returns

Any / all products are non-returnable.

They are returnable / refundable only when it’s our mistake. Let’s say you ordered a Black t-shirt but we sent a White one, we will refund you, not just for the product but for the shipping also. Similarly let’s say you ordered product in print design A but we gave you Design B, we’ll refund you.

To complete your refund, we require a receipt or proof of purchase, photographs of the defect etc. Kindly send us an email at iconicbaehq@gmail.com within 2 days of receipt of defective item to initiate the process and our team will connect for further movement.

Once our quality team will check and confirm the issued refund or replacement of product will initiate within 48 hours.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at iconicbaehq@gmail.com.

Need help?

Contact us at iconicbaehq@gmail.com for questions related to refunds and returns.